Multi-Property iT Manager Marriott Hotels Resorts
more than a month
State / City:
Job Number 23075278
Job Category Information Technology
Location Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management


Overview of Position’s Responsibilities

  • Lead and operate the IT discipline for properties and managed offices in scope.
  • Manage a team of IT resources.
  • Provide support to Operations leaders for Owner relations and negotiations on IT matters.
  • Management Property Internet Support
  • Work with Cluster IT Manager on vendor management and product development for the assigned market.
  • Accountable for day to day Hotel and Company Office IT operations.

    Specific Skills & Experiences Required

    Ability to travel locally within cluster properties on a frequent basis and internationally on occasion.

    Excellent oral/written communication and presentation skills, with emphasis on business oriented material.

    Solid knowledge of :

    • Server and Active Directory Architecture and Security implementation.
    • Windows Server Operating System and Active Directory.
    • Desktop Operating Systems and Desktop Management (GPO).
    • Outlook email
    • Approved mobile devices.
    • Current field technology architecture and future strategy.
    • A&C principles and related IT design standards.
    • Hotel and Regional/Area operations.
    • IT organization and resources available.
    • LAN Networks.
    • IT Vendor contracts including Property Internet.
    • Operational and technical experience with Hospitality Management Systems both back of the house and guest facing.
    • The different brands/management groups our Company manages and the different relationship of a Franchise Hotel.
    • Understanding of all of the Company’s technical standards and MIPs.

      Basic knowledge of:

      • Accounting rules and financial reporting.
      • Windows Scripting.
      • Excel, Database and web reporting tools.

        Capable of managing multiple assignments simultaneously. Team player attributes and encourages teamwork.

        Demonstrated ability to lead multi-discipline teams, resources as well as complex business projects.

        Specific Skills & Experiences Desired

        Hotel or Hospitality Management education or Bachelor’s degree level or equivalent. Awareness of Global Hospitality Technology trends.

        Back of the house and guest facing operational and technical experience with Hospitality management systems.


        Minimum 2 years project management experience. Minimum 3 years in a Supervisory role.

        Minimum 2 years’ experience of working with people of diversified cultures and values in the Asia Pacific Continent.

        Proven negotiation skills.

         Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

        Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

        Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

        JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.