Guest Experience Ambasasdor Marriott International
more than a month
Sydney, UNAVAILABLE - New South Wales, NEW SOUTH WALES
UNAVAILABLE
State / City:
Workday:
Job Number 23089247
Job Category Rooms & Guest Services Operations
Location Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

ABOUT THE ROLE

We are looking for a Guest Experience Ambassador to take five star service to the next level! You will be creating lasting first impressions by putting the guest’s needs first as they enter and exit the hotel. You will be getting to know the VIP guests by remembering their preferences and showing various amenities the hotel has to offer.  

YOUR DUTIES WILL INCLUDE

  • Creating positive first and last impressions with guests to the hotel
  • Making a welcoming stay for VIP guests
  • Maintaining a presence in the hotel’s lobby and Executive Lounge areas to assist with questions
  • Maintain up to date knowledge of the hotel and hotel happenings e.g. events, conferences etc.
  • Understand the different hotel room types, amenities and the opening/closure times for guests knowledge
  • Liaising with other departments for any VIP amenities to be placed in guest rooms

ABOUT YOU
• Previous customer service experience in a luxury setting
• Armed with smart solutions and a can-do positive attitude
• Proven ability to lead by example
• Energized in a fast-paced environment
• Flexible availability, including weekends and public holidays


LET THE BENEFITS BEGIN
• Discounted accommodation and food and beverage at Marriott International worldwide
• Rewards and recognition program
• Training and development opportunities
• Discounted parking

 

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.