Receiving Officer Sheraton Hotels & Resorts
more than a month
State / City:
Job Number 23086770
Job Category Procurement, Purchasing, and Quality Assurance
Location Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


The Receiver/Purchasing Officer will be required to assist the Finance Controller and Department Heads in maintaining realistic levels of all inventory goods in stores and ensuring the smooth and efficient operation of the Loading Dock. Conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.



  • Ensure highest quality of all incoming goods.
  • Ensure all deliveries to loading dock match purchase order and have correct authorization from departments.
  • Ensure compliance with HACCP, checking temperatures on meat and fish products and any products as appropriate.
  • Maintain cleanliness and hygiene of Loading Bay and related areas.
  • Assist with monthly stock takes.
  • Managed the loading dock and Receiving office. Ensure loading dock is clean and tidy at all times.
  • Ensure hotel is in compliance with security standards on contractors, and all contractors sign in and out and wear a badge when on property.
  • Know how to safely use the cardboard compactor and show new associates as required how to operate it.
  • Support the strategies of Staff Engagement survey for the finance department.
  • Have good attention to detail when processing documentation and advise Finance DOF of any areas of non-compliance.  
  • Develop good relationships with suppliers to ensure loyalty and trust exists between the parties.
  • Liaise with other departments on their needs ensuring all communications are understood.
  • Deal effectively with enquiries, requests and complaints in an empathetic manner.
  • Post orders into Purchasing System and produce purchase order for department heads to match against when goods delivered.
  • Place orders with suppliers to ensure timely delivery to satisfy hotel requirements and to trace delivery to ensure operational needs are met.
  • Complete the daily food cost tracking report and distribute as required.
  • Liaise with suppliers on issues of product quality and pricing.
  • Ensure all internal control procedures are compiled too.
  • Carry out any other duty as instructed by the DOF or Senior Management.
  • Ensure all operational/audit and control procedures are adhered to.
  • Maintain company confidentiality, ensuring that business dealings within the organization are not discussed with outside parties.
  • Always ensure the dock is clear and clean at all times.
  • Process and enter food and beverage invoices daily into Peoplesoft.
  • To supervise the purchase and restocking of Food & Beverage stores.
  • Review status of all inventory items.
  • Ensure maximum and minimum stock levels are maintained.
  • Monitor all pricing on Food & Beverage invoices for any variances or irregularities.
  • Ensure invoices are taken daily to Executive Chef to be signed for payment.
  • Coordinate monthly stock-take and investigate overage and underage.
  • Process and reconcile all stock-take documents.
  • Ensure Invoices processed on a timely basis with correct approvals.
  • Process food and & beverage invoices, transfers and requisitions into inventory system.
  • Conduct monthly stock take and investigate variances.
  • Maintain the general cleanliness and hygiene of the stores and related areas.
  • Train and coach new staff as they are inducted into the Department/Hotel
  • Assist department heads in pricing and sourcing the best product and price from suppliers.
  • Provide training to new associates using the Purchasing System.
  • Source and evaluate all aspects of food and beverage contracts with suppliers, thus to be done in conjunction with Executive Chef and Food and Beverage Manager.
  • Ensure goods are matched with Purchase Order before sending Purchase Order to Accounts.
  • Ensure all internal audit points are adhered to.
  • Action the food safety audit report and ensure compliance with the Starwood Safe Food & Hygiene Standards Manual requirements. - HACCP
  • Conduct and administer monthly stock count of beverages store and F&B outlets. Send our monthly reminders, issue stock take sheet, enter stock counts into Purchasing System, and report any variances to Accountant. To assist in month end Beverage and Food costing with Accountant.
  • Communicate any issues of concern with management in a timely fashion.
  • Manage all purchasing requirements of the Hotel ensuring the Purchasing Policy and Procedures for the Hotel is followed and adhered to. Any deviations from the policy must be reported to the FC immediately.
  • Cross train in other areas of finance and assist to cover these roles when associates go on annual leave.
  • Completer ad hoc tasks/projects as communicated by the FC and GM.
  • Meet the grooming standards of the hotel as set out in the Associate Handbook.
  • Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
  • Adhere to the Starwood Cares STAR Standards.
  • Demonstrate clear behavior & management style that align to the Westin Service Culture Standards, the Starwood Journey and Brand Core values.
  • Comply with and abide by all hotel polices and procedure and information as outlined in Associate handbook.
  • Comply with Starwood’s Worldwide Code of Business Conduct and Ethics and the Policy against Insider training at all times.
  • To work as and where directed by Management plus follow all reasonable requests.
  • Actively practice “Do the right thing” & behave in an ethical manner at all times



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.